Legal Documents

Bet web's Terms and Conditions — Clear, Simple, and Transparent

Bet webPlease read these Terms and Conditions carefully before registering. All policies regarding accounts, betting, payments, bonuses, and responsible gaming are clearly set out here.

Last Updated: January 2026

Key policies at a glance

Bet webPrinciples that always apply on

18+ Age Requirement is Mandatory

Bet webOnly individuals aged 18 or above may open an account and place bets on. Age verification is mandatory, and accounts belonging to minors will be closed immediately.

One Account Per Person

Each individual may open only one account. If the same person or members of the same household create multiple accounts, all accounts will be closed and any accumulated balance may be forfeited.

Accurate information is required

All information provided during registration must be accurate and truthful. Any account created with false details will have all its transactions and winnings voided.

Fast & Fair Payments

Bet web We guarantee that verified withdrawals are typically processed within 5 minutes. We have no policy of holding or delaying payments.

Clear Bonus Terms

The wagering requirements, validity period, and usage rules for each bonus and promotion are clearly stated on the offer page. Bet webThere are no hidden bonus terms on

Ensuring Data Protection

Your personal and financial information is protected with 256-bit SSL encryption. We do not sell or share your data with third parties — that is our firm commitment.


1. General Terms

These Terms and Conditions bet web And forms a legal agreement with all of its users. Bet webBy registering an account or using the platform, you are considered to have agreed to all of these terms. It is therefore important to read them in full before registering.

Bet web An internationally licensed online betting platform offering sportsbook, Live Casino, slot games, and other gaming services. All our services are intended solely for individuals of legal age in jurisdictions where such activities are permitted.

About the Bangla version

The Bangla version of these Terms and Conditions has been prepared for the convenience of users. In the event of any conflict, the English version shall be considered final.

Bet web The right to update these terms at any time is reserved. Members will be notified of any changes via registered email or SMS. Continued use of the platform after changes have taken effect will be considered acceptance of the updated terms.

2. Account Registration & Eligibility

Bet webThe following requirements must be met to open an account:

  • You must be at least 18 years of age.
  • You must provide your correct name, date of birth, mobile number, and address at the time of registration.
  • Each individual may operate only one account.
  • Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
  • Opening an account in someone else's name or under a false identity is strictly prohibited.

As part of the identity verification (KYC) process bet web We may request a copy of your National ID, passport, or driving license at any time. Withdrawals may be delayed until verification is complete. This process is fully secure and your information is never shared with any third party.

Warning

Any account found to have been created with false information will be closed, and all balances and winnings will be forfeited. The right to appeal this decision is limited.

Account security is entirely the user's responsibility. We strongly advise keeping your password private and logging out after each session. If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

3. Betting Rules

Bet webThe following rules apply when placing bets:

  • Once a bet is confirmed, it cannot be cancelled or changed, unless bet web Closed by the member themselves.
  • Minimum bet amounts may vary by game or event. The minimum bet generally starts from ৳50.
  • Maximum bet limits are determined by the game and the member's tier.
  • If an event is cancelled or ends in a draw, the bet amount will be refunded.
  • Any attempt to exploit match fixing or manipulation is strictly prohibited and will result in permanent account closure.
  • The right to void any bet where incorrect odds were displayed due to a technical error bet webhas.

For live betting, odds change in real time. The odds at the moment a bet is confirmed are considered final. If your internet connection drops, no funds will be deducted until the bet is confirmed.

Cashout feature

Bet webA cashout option is available on selected events. The cashout amount is calculated automatically based on the current odds and the progress of the event at that moment.

4. Deposit & Withdrawal Policy

Bet webFinancial transaction rules on

  • Minimum deposit: ৳200. Maximum deposit varies by VIP tier.
  • Minimum withdrawal: ৳500.
  • Withdrawals can only be made using the same payment method used for the deposit.
  • KYC verification must be completed before making a withdrawal.
  • Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.
  • Using third-party payment methods (someone else's Mobile Pay/Nagad number) is strictly prohibited.

Deposits are usually instant. Withdrawals are typically processed within 5 minutes, though verification may take up to 24 hours. Additional verification may be required for large withdrawals (৳50,000+).

Anti-Money Laundering

Bet web We comply with international AML (Anti-Money Laundering) standards. Suspicious transactions will be held pending account verification.

5. Bonus & Promotion Terms

Bet webThe following general terms apply to all bonuses and promotions on

  • Each bonus offer has its own wagering requirements and validity period, clearly stated on the offer page.
  • The welcome bonus is available to new members once only.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • Bets placed with bonus funds will only count toward wagering at a specified minimum odds (typically 1.60 or above).
  • If a withdrawal is attempted without meeting the bonus wagering requirements, the bonus balance will be cancelled.
  • If bonus abuse or manipulation is detected, the account will be suspended.

Bet web The right to modify, suspend, or cancel any bonus offer is reserved. However, bonuses already credited to an account will not be affected unless evidence of abuse is found.

Wagering calculation rules

Example: A ৳1,000 bonus with a 5x wagering requirement means you need to place a total of ৳5,000 in bets. Casino slots typically contribute 100%, Live Casino 10–20%, and Sports 80–100%.

6. Responsible Gaming Policy

Bet web Responsible Gaming is our top priority. We believe gaming should be a source of entertainment, not addiction. To support this, we have the following protective measures in place:

  • Deposit limit: Set your own daily, weekly, and monthly deposit limits.
  • Bet Limit: An option to set the maximum amount allowed per single bet.
  • Session timer: A real-time tracker showing how long you have been playing.
  • Cooling off: Option to temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-exclusion: Option to self-exclude for anywhere from 6 months to permanently.

If a member shows signs of problematic gaming behavior bet web's team will reach out proactively. Opening a new account while self-exclusion is active is strictly prohibited and may result in the permanent closure of your original account.

7. Account Closure & Suspension Policy

For the following reasons bet web Reserves the right to suspend or permanently close an account without prior notice:

  • Providing false registration information.
  • Operating multiple accounts.
  • Bonus abuse or manipulation.
  • Money laundering or suspicious financial activity.
  • Participating in match fixing or betting manipulation.
  • Attempting to hack or disrupt the platform's security or technical systems.
  • Another member or bet web Harassment or abusive behavior toward staff.

If an account is closed due to a rule violation, the balance may be forfeited. If the member is not at fault, any valid balance will be returned. Any decision can be appealed through the support team.

8. Dispute Resolution Process

If you have a dispute regarding a betting outcome, payment, or account matter, please follow the process below:

  • Start by emailing support@betweb.im or reaching out via live chat.
  • An initial response will be provided within 48 hours of receiving the complaint.
  • A final decision on complex disputes will be communicated within 7 business days.
  • Bet webYou retain the right to escalate your complaint to an international regulatory authority if you are not satisfied with the decision.

In case of a dispute bet webServer logs and betting records are considered the final authority. If a technical error produces an abnormal outcome, the affected bet will be voided and the stake refunded.

Contact Information

For complaints and disputes: support@betweb.im — our team is always ready to respond in Bangla.

9. Policy on Changes to Terms

Bet web These Terms and Conditions may be updated at any time for business, legal, or regulatory reasons. Notice will be given via registered email or on the platform at least 7 days before changes take effect. However, changes required by legal obligation may be implemented immediately.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request account closure and withdraw any valid balance.

Last updated

These Terms and Conditions were last updated in January 2026. Next scheduled review: July 2026.


General Questions About the Terms

Everything You Want to Know About Our Terms

By creating an account, you automatically agree to these Terms and Conditions — they apply whether or not you have read them. It is strongly advisable to read them to avoid any disputes in the future.

The bonus balance will be forfeited and only the original deposit amount will be eligible for withdrawal. It is advisable to check the status of your bonus balance before initiating a withdrawal.

Yes. If multiple accounts are found to belong to the same person, all accounts will be closed. Any winnings earned through bonuses will be forfeited. However, the return of the original deposit will be reviewed on a case-by-case basis.

Use the self-exclusion option in your account settings, or email us at support@betweb.im. The account will be closed within 24 hours of receiving your request, and you will be able to withdraw any valid balance.

A notice will be sent to your registered email address and a pop-up notification will appear when you log in to the platform. It is therefore important to use an active email address and keep it up to date.

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